Senior Manager, Customer Business Unit PM

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Date: Jul 24, 2026

Location: Remote Employee US, NH, US

The Customer Business Unit Program Management Senior Manager is responsible for ensuring that customer-focused teams fully understand and meet customer needs and expectations. This role involves managing delivery schedules, product development projects, quality plans, new product introductions, site transfers, and monitoring financial performance to enhance customer satisfaction.
The Manager collaborates with Sales and Business Development to create competitive quotes for manufacturing, repair, or design services, and takes the lead on follow-on business not subject to competitive bidding.
The role requires applying in-depth knowledge of professional standards and industry precedents. The Manager will tackle complex problems requiring comprehensive analysis and will be accountable for the quality of work delivered by external suppliers. They will have decision-making authority and the autonomy to achieve team goals, influencing others outside the team to ensure objectives are met and effectively resolving conflicts. Erroneous decisions can lead to significant costs and delays in project schedules.
The Senior Manager may lead multifunctional teams and determine new methods and procedures while fostering internal and external relationships and interacting with senior management on significant issues.

• In-depth knowledge of manufacturing processes, scheduling requirements, and supply chain management.
• Familiarity with design systems and product development project management is essential for design services.
• Understanding of global logistics systems and product delivery methods is necessary for repair services.
• Comprehensive knowledge of business issues related to PCBA manufacturing, pricing, contracts, and negotiations.
  
  Strong customer contact, negotiation, problem resolution, and database management skills.
• Ability to manage multiple projects under tight deadlines and effectively communicate with diverse internal and external stakeholders.
• Proven leadership skills to motivate teams and achieve production goals.

Duties are performed in a normal office environment.
May require extended periods of sitting and sustained visual concentration on a computer monitor or detailed numerical data.
Frequent repetitive manual movements (e.g., keyboard, mouse, calculator).

Eight or more years of relevant experience.

Bachelor’s degree in a related field, or an equivalent combination of education and experience.

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines.
Celestica is an E-Verify employer.

Location:

This is a remote position, with travel as necessary. We are open to considering candidates close to any of our US locations in Massachusetts, Pennsylvania, Minnesota, Texas, Arizona, Oregon or California as well as locations near major airports such as the Northeast, Southeast, Midwest and Pacific Coast.

COMPANY OVERVIEW:

Celestica, Inc. (NYSE: CLS; TSX: CLS) is a technology leader dedicated to driving customer success and market advancements. With deep expertise in design, engineering, manufacturing, supply chain, and platform solutions, Celestica enables critical data center infrastructure for AI, cloud, and hybrid cloud and advances technologies in high-growth markets. With a talented team and a strategic global network, Celestica helps its customers achieve competitive advantages.

Today, Celestica delivers innovative supply chain solutions globally to customers in strategic two operating and reporting segments:
Advanced Technology Solutions (ATS) and Connectivity and Cloud Solutions (CC):

ATS: This segment serves customers in complex, regulated and high-reliability markets such as Industrial & Smart Energy, Aerospace & Defense, Semiconductor Capital Equipment, and Health Tech. It is engineering led, with deep…