Insurance Agency Sales & Service Manager

Job Description

Lead the Next Stage of a $13 Million Allstate Agency

Georgetown, Texas | $80,000–$85,000 Base + Commission + Performance Bonuses

Are you a P&C sales or service manager ready to lead an entire agency team?

Do you believe the best managers stay close enough to work to coach from real experience?

When your team falls behind, do you step in, create momentum, and work beside them, without becoming the person who has to rescue the numbers every month?

Can you look at missed goals and identify whether the problem is activity, skill, process, staffing, or accountability?

Do you want to build a leadership role and make it your own, not inherit someone else's checklist?

This may be the opportunity you've been preparing for.

Why This Role Exists

The Jamison Agency has operated in Central Texas since 1999. With a $13M book of business and a team of seven, we're preparing for our next stage of growth, which includes adding team members and potentially acquiring another book.

Before we grow further, we need the right person leading daily performance across sales and service.

This is a newly created position, not a replacement role.

You'll have the opportunity to build the management structure, set expectations, develop the team, and take real ownership of how this agency operates.

• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities
• Retirement Plan

What You'll Lead

You'll oversee three to four sales professionals and three service team members across our Georgetown and Cedar Park offices.

• Sales — production goals, quotes, conversion, pipeline, and coaching
• Service — retention, accuracy, customer escalations, and workflow
• Service-to-Sales — tee-ups, cross-sell, referrals, and handoff process
• People — meetings, one-on-ones, accountability, and performance management

This Is a Working Leadership Role

We're not looking for someone who manages through reports and closed-door meetings. We need a leader who stays close to the work, listening to calls, coaching conversations, demonstrating strong performance, and helping move opportunities forward when the agency is behind.

Your job is not to become the permanent top producer. Your job is to build a team that performs consistently without needing to be rescued.

What We're Looking For

• Active Texas General Lines P&C license
• 3+ years of P&C insurance experience
• 3+ years managing employees
• Demonstrated ability to coach people and improve measurable results
• Comfort having difficult performance conversations directly
• Ability to work primarily from our Georgetown office

Allstate experience is preferred but not required. Proven leadership matters more than carrier background.

You May Be the Right Fit If

You're a sales manager ready to lead service, a service manager ready to own production, or the unofficial second-in-command who's been doing the work without the title. You want to build something, not maintain it.

This Role Is Not a Fit If

You avoid hard conversations, prefer remote work, manage only through reports, wait until month-end to react to missed goals, or want authority without accountability.