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Customer Success Director: Clinical SaaS & Nexus

Remote / Online - Candidates ideally in
Pennsylvania, USA
Listing for: Innovative Supply Solutions, LLC
Full Time, Remote/Work from Home position
Listed on 2026-07-31
Job specializations:
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 140000 - 190000 USD Yearly USD 140000.00 190000.00 YEAR
Job Description & How to Apply Below

Innovative Supply Solutions, LLC seeks a Customer Success Director to lead client satisfaction, retention, and growth from the ISS Leadership Team. You will oversee onboarding, service delivery, product adoption, and strategic relationship management for a growing client base.

You will build and guide a high-performing CS team, partner with product and sales, and drive value through ISS Nexus and managed services. Expect remote work with potential hybrid in Bucks County, PA.

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