Remote Senior Manager, Customer Experience & Operations
Remote / Online - Candidates ideally in
Chandler, Maricopa County, Arizona, 85249, USA
Listed on 2026-08-02
Chandler, Maricopa County, Arizona, 85249, USA
Listing for:
Benepass, Inc.
Full Time, Remote/Work from Home
position Listed on 2026-08-02
Job specializations:
-
Management
Operations Management, Healthcare Management, Project & Program Management
Job Description & How to Apply Below
Benepass, Inc. is seeking a seasoned Customer Experience leader to scale a multi-channel support organization as we launch live phone and chat. You will lead the team, build operating rhythms, and set coaching standards to ensure fast, high-quality support across email, live chat, and phone.
The ideal candidate has 5+ years in CX or Support with frontline management, and a track record of scaling teams in a startup or scale-up. This remote role may transition to a Chandler, AZ hybrid schedule.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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