Solutions Program Manager

Profile

We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, , IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only). Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position. Veterans, Reservists, Guardsmen, and military family members are encouraged to apply!

The Solutions Program Manager is responsible for ensuring that our strategic, enterprise wide programs are well defined, planned, tracked and communicated in a consistent manner, responsible for building partnering relationships with C-Suite executives and other stakeholders; responsible for on time, within budget and quality implementation of enterprise wide programs; responsible for executing project management best practices.

• Bachelor's Degree in Business, Healthcare Administration or other related field, or equivalent experience
• 7+ years of managing projects and/or programs at an enterprise level
• Advanced verbal and written communication skills, with ability to lead and motivate diverse teams
• Experience managing vendor/partnership relationships
• Experience utilizing Microsoft Office Suite (Word, Excel, PowerPoint, Project, Access)

• Master's Degree in Business, Healthcare Administration, or other related field
• Project Management Professional (PMP) certification
• Program Management Professional (PgMP) certification
• Experience working with Veteran Affairs and/or military health system
• 5 years of experience in a healthcare related industry

• As part of the Program Manager's Team, develop effective collaborative relationships with Tri West's C-Suite executive and other leaders in Operations, Health Care Services, Provider Network and IT to ensure that Tri West meets contractual requirements and fulfills organizational objectives.
• Position will work very closely with ePMO team, sponsoring IT Director and assigned IT Project Managers to ensure projects are well defined, planned, tracked and communicated in a transparent, consistent and effective manner.
• Leads planning, execution, and monitoring of project portfolios, ensuring that program goals are met.
• Coordinates activities between multiple projects.
• Planning the overall program and monitoring the progress.
• Managing risks and issues and taking corrective measurements.
• Coordinating the projects and their interdependencies.
• Managing and utilizing resources across projects.
• Managing stakeholders’ communication.
• Aligning the deliverables to the program’s outcome.
• Works closely with Contract Management to ensure contract deliverables are tracked, achieved, and reported.
• Partners with enterprise QPI team to evolve project methodologies, processes, tools and standards in support of maturing our enterprise project management capabilities.
• Other duties as assigned.
• Regular and reliable attendance is required.

Communication / People

Skills:

Ability to influence or persuade others under positive or negative circumstances; adapts to different styles; listens critically; collaborates.

Computer Literacy:
Ability to function in a multi-system Microsoft environment using Word, Outlook, Tri West Intranet, the Internet, and department software applications.

Creativity / Innovation:
Ability to develop unique and novel solutions to problems; views change as necessary.

Delegation

Skills:

Provides clear performance expectations for projects and ensures adequate access to resources for completion.

Empathy / Customer Service:
Customer-focused behavior; helping approach, including listening skills, patience, respect, and empathy for another's position.

Leadership:
Successfully manage different styles of employees; provides clear direction and effective coaching.

Multi-Tasking / Time Management:
Prioritizes and manages actions to meet changing deadlines and requirements within a high volume, high stress environment.

Organizational

Skills:

Ability to organize people or tasks, adjusts to priorities, learn systems, within time constraints and with available resources; detail-oriented.

Problem Solving / Analysis:
Ability to solve problems…