Regional Customer Experience Leader (Remote
Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-08-03
Boise, Ada County, Idaho, 83701, USA
Listing for:
Foundation Medicine
Remote/Work from Home
position Listed on 2026-08-03
Job specializations:
-
Management
Job Description & How to Apply Below
Foundation Medicine is seeking an Associate Director, Area Customer Experience to lead regional customer experience teams and translate strategy into actionable plans. You will partner with functional leadership to drive execution while developing a high-performing team and improving end-to-end customer journey outcomes.
The role emphasizes strategic execution, stakeholder collaboration, and operational excellence to enhance customer satisfaction, retention, and CX metrics across the assigned
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