Manager, Data Intelligence

Overview

OVERVIEW
The Manager, Principal Consultants is a delivery leadership role responsible for managing and developing the Principal Consultant team within GPS Care Solutions. Principal Consultants represent the most senior practitioner tier in the Guiding Care® implementation practice, serving as functional authorities, client advisors and delivery anchors on complex, high-visibility payer engagements. This manager role exists to provide dedicated leadership, performance oversight and career development to this high-impact team.

The ideal candidate steps into this role having demonstrated consistent delivery excellence, strong cross-functional influence and a natural aptitude for mentoring and coordinating senior delivery talent. They bring deep Guiding Care® implementation expertise across data integration, business analysis and client engagement – positioning them to lead and elevate the Principal Consultant practice.

ABOUT GUIDING CARE®Guiding Care® is Health Edge's industry-leading care management platform, purpose-built for healthcare payers. Implementations span care management, utilization management, appeals and grievances, data integration and population health programs. The Principal Consultant team serves as the senior-most delivery resource on the most complex and strategically consequential client engagements within the GPS Care Solutions portfolio.

• Manage and develop a team of four Principal Consultants, providing performance coaching, career growth support and day-to-day leadership for senior practitioners across the Guiding Care® implementation practice
• Serve as the organizational point of accountability for Principal Consultant delivery quality, capacity utilization and client engagement standards
• Coordinate Principal Consultant assignments across active engagements, ensuring optimal alignment between practitioner expertise and client needs
• Partner with Directors, Delivery Managers and Project Managers to deploy Principal Consultants on the highest-complexity, highest-risk implementation work streams
• Drive practice development within the Principal Consultant team – establishing delivery standards, knowledge-sharing forums and implementation best practices
• Support pre-sales and scoping efforts by deploying Principal Consultants in client discovery, requirements workshops and SOW development activities
• Mentor and develop direct reports through structured 1:1s, growth planning conversations and stretch assignment opportunities
• Serve as an escalation resource and senior functional authority for complex delivery challenges across Guiding Care® implementations
• Contribute to hiring, onboarding and capability assessment of incoming Principal Consultants to ensure the team maintains the depth and breadth required by the delivery portfolio
• Represent the Principal Consultant practice in organizational planning, delivery governance and leadership alignment forums
• Identify gaps in practice methodology and drive continuous improvement initiatives that strengthen delivery predictability and client satisfaction
• Maintain visibility into Principal Consultant workload, engagement health and individual career progression, escalating risks proactively to GPS delivery leadership

• 8+ years of experience in healthcare technology delivery, with significant tenure in Guiding Care® implementations spanning care management, UM, A&G and data integration domains

4+ years of supervisory experience

Geographic Responsibility: Remote US

Type of Employment:Full-time, permanent

Travel%:Up to 25% for client engagements and team leadership activities

FLSA Classification (USA Only):Exempt

Work Environment:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• The employee is occasionally required tomove around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus.

• Work across multiple time zones in a hybrid or remote work environment.

• Long periodsof time sitting and/or standing in front of a computer using video technology.

• M…