Manager, DashMart - Growth Strategy& Operations

Manager, Dash Mart - Growth Strategy & Operations

Door Dash | Posted Mar 13

Full-time

Seattle

We're looking for someone to help scale Door Dash's next billion dollar business, Dash Mart. The Dash Mart team is focused on building a new type of convenience store, offering household essentials, groceries and local restaurant favorites to our customers' doorsteps.

As a Manager on our Dash Mart Growth Strategy & Operations team, you will lead a team of 2 associates and own high‑impact initiatives from end to end—including developing the initial strategy, executing with precision, and analyzing results to inform future decisions. You will own annual volume planning and forecasting processes, and deliver weekly performance reporting with clear insights and actionable recommendations.

You’ll collaborate closely with cross‑functional partners in product, category management, and finance to identify and scale growth levers. You will work on initiatives that drive customer conversion through personalized shopper experiences, in‑app merchandising, and occasions strategies. You’ll report into the Director of Dash Mart Growth Strategy & Operations within our New Verticals organization. This is a hybrid role, with a blend of in‑office and remote work.

• Build. You’ll have your fingerprints all over Door Dash’s next big business. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high‑level strategy to nitty‑gritty operational details.
• Strategize. From first principles, you’ll develop the optimal strategy for best serving our customers.
• Experiment. You’ll transform strategies into operational experiments that create measurable and actionable outcomes, informing your larger initiative implementation plans.
• Analyze. You’ll assess the operational and financial impacts of your decisions, and iterate based on data.
• Lead and collaborate. You’ll work with a cross‑functional team, including marketing, design, product, and operations, and lead your own pod to build this new line of business for Door Dash.

• You solve problems from first principles. You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking.
• You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long‑term and inspiring a team. No job is beneath you.
• You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments.
• You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL or modeling in Excel.
• You are a leader. You have 1+ years of experience managing high‑performing teams.
• You have 6‑8+ years of experience. You’ve succeeded in high‑performance cultures (whether in tech, operations, strategy, consulting, banking, or a related experience).
• You have completed your BS/BA Degree.

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job‑related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market‑dependent and may be modified in the future.

National base pay range: $136,000—$200,000 USD.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

Door Dash cares about you and your overall well‑being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). Door Dash also offers medical, dental, and vision benefits, 11 paid holidays,…