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Senior Customer Success Leader - Remote, Growth & Retention

Remote / Online - Candidates ideally in
High Point, Guilford County, North Carolina, 27264, USA
Listing for: Socket.dev
Remote/Work from Home position
Listed on 2026-08-03
Job specializations:
  • Management
    Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 130500 - 229500 USD Yearly USD 130500.00 229500.00 YEAR
Job Description & How to Apply Below

Genesys seeks a senior leader to drive adoption, retention, and long-term success across a dynamic portfolio of enterprise relationships. You will empower a high-performing team of Customer Success Managers to deliver measurable business outcomes for customers and the business.

You will shape CS strategy, influence cross-functional execution with Sales, Professional Services, and Renewals, and elevate the partnership with customers to achieve revenue retention and growth across the lifecycle.

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Position Requirements
10+ Years work experience
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