Senior Manager, Member Services — Remote Care Operations
Remote / Online - Candidates ideally in
El Paso, El Paso County, Texas, 88568, USA
Listed on 2026-08-03
El Paso, El Paso County, Texas, 88568, USA
Listing for:
Y-Axis
Remote/Work from Home
position Listed on 2026-08-03
Job specializations:
-
Management
Healthcare Management, Operations Management, Project & Program Management
Job Description & How to Apply Below
Wider Circle is seeking a Senior Manager, Member Services to lead a high-volume outbound contact center focused on member engagement and care navigation. You will manage a team of Team Leads and ensure quality, HIPAA compliance, and outcomes aligned with value-based care goals.
The role requires extensive healthcare operations experience, hands-on Five9 usage, and strong leadership skills to drive care gap closures, AWV, HRA, and SDOH initiatives across the organization.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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