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Remote-Eligible Customer Operations Leader

Remote / Online - Candidates ideally in
Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Cisco Systems, Inc.
Remote/Work from Home position
Listed on 2026-08-04
Job specializations:
  • Management
    Operations Management
  • Business
    Operations Management
Salary/Wage Range or Industry Benchmark: 79000 - 101000 USD Yearly USD 79000.00 101000.00 YEAR
Job Description & How to Apply Below

Cisco Systems, Inc. in Raleigh, North Carolina is seeking a Customer Operations Manager to own service logistics, manage high‑impact escalations, and partner with executive leadership to drive operational excellence.

This hybrid role offers remote options in the US and Costa Rica, with a focus on end‑to‑end resolution, SME guidance on logistics and SLAs, and data‑driven improvements to backlog trends and cross‑functional processes.

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