Remote Dispatch & Support Manager - Lead Customer Ops
Remote / Online - Candidates ideally in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-08-04
Phoenix, Maricopa County, Arizona, 85003, USA
Listing for:
Socket.dev
Remote/Work from Home
position Listed on 2026-08-04
Job specializations:
-
Management
Job Description & How to Apply Below
Onward is seeking a Dispatch and Support Manager to lead a team of dispatchers and support specialists, ensuring seamless ride operations and outstanding customer service. You will oversee staffing, escalations, training, and performance coaching while driving process improvements and system enhancements.
The ideal candidate thrives in a fast-paced startup environment, uses data to inform decisions, and excels at coaching and scaling teams for mission-driven transportation services.
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