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Remote Project Manager: Customer Experience & Process Improvement
Remote / Online - Candidates ideally in
Central, East Baton Rouge Parish, Louisiana, USA
Listed on 2026-08-04
Central, East Baton Rouge Parish, Louisiana, USA
Listing for:
WM
Remote/Work from Home
position Listed on 2026-08-04
Job specializations:
-
Management
Change Management
Job Description & How to Apply Below
WM is seeking a Customer Experience Project Manager to lead initiatives that improve customer resolution and loyalty across channels. You will gather requirements from business owners, coordinate with WM's technical teams, and ensure clear documentation and communication of project progress.
Responsibilities include designing end-to-end customer experiences, overseeing projects with cross-functional teams, and guiding process deployment for consistent service.
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