Credit & Collections Manager

Credit & Collections Manager ()Mississauga, ON $100,000 - $130,000 + 10% Bonus + RRSP Match Your Newpany Our client is a well-established North American manufacturing and distribution organization with operations across Canada and the United States. With a long history of success, thepany supplies products through both retail andmercial channels and has built a reputation for quality, stability, and customer service.

Employing over 800 people, the organization offers a collaborative, family-oriented culture, strong employee tenure, and the backing of a larger privately held group ofpanies. The business continues to invest in its people, systems, and processes, making this an attractive opportunity for finance professionals seeking long-term career growth.

This role will be located at their head office in Mississauga. Your New Role Reporting to the Director of Finance, the Credit & Collections Manager will lead the full Order-to-Cash (O2C) and Accounts Receivable function for the organization. You will oversee a team of five Credit and AR Specialists while managing collections, credit risk, cash application, customer management, reporting, andpliance activities across Canada and the United States.

Key responsibilities include:

Lead, mentor, and develop a team of 5 Credit and AR Specialists

Manage the full Accounts Receivable and Order-to-Cash cycle

Develop and execute collection strategies to improve cash flow and reduce bad debt

Evaluate customer creditworthiness, establish credit limits, and monitor credit risk exposure

Prepare cash flow forecasts, AR reporting, and presentations for senior leadership and the Board

Oversee EDC insurance programs and related risk management processes

Support onboarding of key customer accounts and ensure accurate customer documentation

Ensurepliance with U.S. and Canadian tax and customer documentation requirements

Drive process improvements and operational efficiencies across the AR function

Partner with finance and business leaders on strategic initiatives and ad hoc projects

This position is based in Mississauga and operates primarily in-office, with limited work-from-home flexibility throughout the year.

What You'll Need to Succeed To be considered for this opportunity, you will possess:

7+ years of progressive Accounts Receivable, Credit, and Collections experience

3+ years of people leadership experience managing a Credit, Collections, or AR team

Strong experience overseeing the full Order-to-Cash process

Proven expertise in credit risk assessment, credit policies, collections, and cash flow management

Experience preparing executive-level reporting, forecasts, and financial analysis

Knowledge of customer documentation and taxpliance requirements across Canada and the United States

Experience managing EDC insurance programs or similar export credit insurance arrangements

Strong leadership, coaching, and stakeholder management skills

Experience driving process improvements and operational efficiencies

Experience using ERP systems, ideally Microsoft Dynamics 365 Business Central

Ability to travel occasionally within the United States

What You'll Get in Return

10% annual bonus

RRSP matching program (4.5% pany match following eligibility period)

Flexible working hours with core hours between 10:00 a.m. and 3:00 p.m.

Limited overtime requirements and strong work-life balance

Health Spending Account and Flexible Spending Account

Employee Assistance Program and wellness resources

Tuition reimbursement program

Paid vacation and floating days

Employee recognition programs and engagement events

Career development and progression opportunities within a growing organization

What You Need to Do Now If you meet all the requirements for this role, please apply quoting reference number: 1125708. Thank you in advance for your interest. We regret that we can only respond to candidates chosen for interview.

This posting is for an existing vacancy with the organization.

AI may be used to screen, assess or select applicants for the position.

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#1125708 - Alistair Houghton