Digital Service Expert (Product Management) Remote From Anywhere In CO

Department Information

Together, we innovate for a stronger Colorado

The work of employees at the Governor's Office of Information Technology (OIT) is challenging and diverse because the needs of agencies, customers and Coloradans constantly evolve. But our focus never changes: improve the lives of all Coloradans through innovation and collaboration. We're building one of the nation's leading government IT organizations by reimagining how we support agencies, building first‑of‑the‑ir kind applications, and creating an inclusive, collaborative culture, together.

Join us in the important work of providing equitable access to services.
Watch this video to learn more about how we're Serving People. Serving Colorado.

TERM LIMITED POSITION:
This position is term-limited with an anticipated end date of April 30, 2027. This position is eligible for State employee benefits and may be extended as the situation warrants. This video explains the many benefits of working at the State of Colorado on a term-limited basis.

IMPORTANT NOTE:

Please review your application to ensure completion. For the most equitable applicant experience, OIT’s hiring team considers only the contents of your application to review your qualifications. Please do not include any attachments (such as resume or cover letter) with your application as these items are not used by OIT’s hiring team.

Digital Service Expert is a technical leader with a proven track record in their skill‑set of delivering IT products and services. While all positions will contribute to the entire mission of OIT and CDS, some positions will focus on specific aspects of the mission such as software engineering, product management, etc.

This is a new position on the Colorado Digital Service. This product role supports the Colorado Department of Early Childhood (CDEC) and ensures the delivery of a comprehensive, community‑informed, data‑driven, high‑quality, and equitable early childhood system that supports the care, education, and well‑being of all Colorado's young children, their families, and early childhood professionals in all settings. CDEC provides access to collaborative, coordinated, quality early childhood programs and support to children, families, and early care professionals in an effort to best prepare Coloradans for future success.

The Digital Service Expert serves as the Senior Product Manager for Counties and is responsible for leading the strategy, development, and delivery of technology products that Colorado county workers use every day. This role bridges technical teams, county partners, program staff, and other agency product teams to ensure county‑facing systems are user‑centered and reliable.

The role is being established to expand CDEC’s capacity in county‑facing product management and lead the development of tools and services that equip frontline county staff — such as caseworkers and program administrators — to serve Colorado's most vulnerable children and families.

Working in close partnership with county and program staff, this role owns the vision, roadmap, and delivery for county‑facing products, translating the real‑world needs of frontline staff into technical requirements and aligning product solutions with county workflows, program goals, and compliance requirements.

• Own the vision, strategy, and roadmap for county‑facing products that equip frontline county staff with the tools they need to efficiently and effectively serve Colorado's most vulnerable children and families.
• Prioritize features and enhancements across multiple county‑facing tools, and define success metrics for county product adoption and frontline staff efficiency.
• Facilitate collaboration across county partners, frontline staff, technical teams, program staff, and leadership to ensure products meet real‑world needs and comply with regulatory requirements.
• Synthesize diverse feedback from counties into actionable product requirements, and lead cross‑functional meetings to align on priorities and timelines.
• Oversee execution of county‑facing product initiatives from discovery through delivery, working closely with…