Branch Manager (Alder Creek - New Location

Salary Range: $78,300 - $97,850
Exact compensation may vary based on skill, experience and location.

The candidate selected for this role will transition into the position in October 2026 and the Alder Creek branch is slated to open in April 2027.

Location: South of Highway 50 in Folsom Ranch

SAFE offers so much more than just full medical, vision, dental, 401k matching, HSA, and FSA! Learn more about how we support our workforce!

• Professional Development Opportunities
  :
  Offering training programs, workshops, and mentorship.
• Recognition and Appreciation
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  Regularly acknowledging employee achievements and contributions.
• Flexible Work Arrangements
  :
  Providing options for remote work and flexible scheduling.
• Positive Company Culture
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  Fostering an inclusive, collaborative, and supportive work environment.
• Career Growth
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  Clear paths for career advancement and internal promotions.
• Work-Life Balance
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  Encouraging a healthy balance between professional and personal life.
• Employee Empowerment
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  Allowing employees to make decisions and have autonomy in their roles.
• Space of Belonging:ERGs, YOUnity Council and a focus around diversity, equity inclusion and belonging.
• Wellness Programs
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  Promoting physical and mental health through wellness initiatives and resources.
• Strong Leadership
  :
  Having leaders who inspire, support, and guide their teams effectively.
• Sense of Purpose
  :
  Creating a sense of mission and aligning company goals with employees' personal values.

Management of, and total accountability for, a branch office in meeting the Credit Union’s administrative, operational, sales, and service objectives. Individuals are responsible for the overall direction, coordination, and evaluation of employees. They must carry out supervisory responsibilities in accordance with the organization's policies and procedures, as well as all applicable laws and regulations. Responsibilities include interviewing, hiring, training, and coaching employees;

planning, assigning, and directing work; evaluating performance; rewarding and disciplining employees; and addressing complaints and resolving problems.

• Act in a supervisory/management capacity.
  • Assign responsibilities and accountabilities to appropriate staff.
  • Create schedules and develop work assignments to ensure a smooth-running Branch.
  • Establish, review, and follow up on all expectations of staff.
  • Conduct management staff meeting.
  • Conduct weekly, monthly, quarterly, and annual staff performance reviews.
  • Coach and counsel subordinates on an ongoing, as-needed basis.
  • Provide positive reinforcement, recognize and reward staff when warranted, and identify and take corrective action in the event of sub-standard performance.
  • Implement emergency procedures.
• Initiate sales and service activities.
  • Set and communicate branch sales and service goals and expectations, and lead in achieving those goals.
  • Establish branch and individual sales and sales referral goals.
  • Develop and conduct branch sales and service programs, including sales-and-service strategies.
  • Convert strategies into tactical, executable, and obtainable daily actions for branch staff.
  • Assist in the development and implementation of sales and service programs and campaigns.
  • Implement and monitor the process of member and non-member contact and follow-up to proactively generate new sales opportunities, increase product awareness, and deepen member relationships.
  • Coach all staff members on the processes to accomplish sales initiatives.
  • Track and assess results.
• Ensure all staff members are providing consultative member sales and service.
  • Conduct member interviews to determine member needs and pair products and services accordingly.
  • Based on member interviews, present members with products and services to fulfill needs by explaining their benefits and features.
  • Open accounts, accept loan applications, and conduct loan closings, as necessary.
  • Act as a liaison between members and departments.
  • Promote and enhance new and existing member relationships.
  • Resolve errors and member complaints.
• Establish branch and individual performance plans and daily sales action plans.
• Develop and maintain positive member and staff relationships.
• Establish and maintain a positive community presence and active community relationships.
• Perform operational duties.
  • Responsible for the balancing functions of the branch and individual representatives.
  • Maintain individual personnel files.
  • Complete regulatory reports.
  • Conduct staff meetings on operational and regulatory matters.
  • Perform branch audit functions.
  • Ensure that building security procedures are carried out.
• Participate in training and development.
  • Responsible for supporting and reinforcing training programs on product knowledge, sales and service techniques, and security procedures.
  • Review and monitor the ongoing training progress of staff members.
  • Cross-train and encourage coworkers and subordinates to reach their full potential.
  • Maintain and develop personal skills to achieve higher level of…