Senior Vice President, Property Management

Job Details

• Job Location:
  
  Fitch Irick Management - Charlotte, NC 28209
• Position Type:
  Full Time
• Education Level: Not Specified
• Travel Percentage:
  Travel Intensive
• Job Shift: Any
• Job Category:
  Executive
• Job Title:
  
  Senior Vice President, Property Management
• Department:
  Property Management
• Reports To:
  
  Chief Operating Officer
• Work Location:
  
  Home Office:
  Charlotte, North Carolina
• Date:
  June, 2026

SUMMARY Responsible for providing strategic and tactical leadership, overseeing all property management operations within company-wide real estate portfolio. Above all, this leader champions an exceptional resident experience, ensuring that every stage of the resident journey, from first inquiry and move-in through ongoing service, renewal, and community life, reflects Fitch Irick’s commitment to safe, high-quality, and welcoming affordable housing. Hires, retains, motivates, grows, develops, and engages all team members to ensure a resident-centric, people-oriented culture balanced with the delivery of industry segment leading performance and financial results.

Responsible initially for managing and supervising Property Management, Maintenance and Facilities, Compliance, Operations, and Lease-up Team. Maintains a strong relationship with Asset Management and works in partnership to ensure owner/investor priorities and returns to meet or exceed expectations. Portfolio oversight of approximately 280 properties totaling approximately 13,000 units.

• Mentor, motivate, and lead a highly skilled team of Regional Vice Presidents, Sr. Regional Managers, and Regional Managers, as well as on-site Community Managers, office, maintenance, and support staff.
• Develop a balanced employee engagement and incentive compensation program that rewards, recognizes, and acknowledges the people that are foundational to Fitch Irick’s success while also driving alignment with company values and improvement of overall accountability to financial results.
• Working with senior executive leadership team, participate in the development and on-going refinement of company-wide strategic growth and operational business plans. Develop and execute a plan for implementing property management’s responsibilities under the company-wide strategic plans and provide a means for measuring the success of such plan. This includes building and maintaining a strong foundational property management organization capable of absorbing accelerated growth and potential portfolio and/or company level acquisitions.
• Collaborate with and support Fitch Irick’s Development and Lease-up goals, including but not limited to design review and collaboration, drafting of various operating budgets in support of deal underwriting, and ensuring timely new property lease-up and stabilization in alignment with underwriting and investor credit delivery opportunities.
• Work in partnership with Asset Management team to measure, monitor, report, and improve on individual and collective property performance as it pertains to achievement of ownership/investment objectives and returns. This includes understanding how property performance affects corporate performance and proactively managing to ensure corporate revenue targets are achieved.
• Develop cash management strategies, with a focus on cash-based economic occupancy performance, to ensure positive operational cash flow within the portfolio.
• Identify and implement expense control and operating expense efficiencies that leverage portfolio buying power and ensure effective cost-saving disciplines are employed at the individual site and broader regional and/or enterprise levels.
• Develop a ”Watch List” system for proactively and predictively identifying potential negative performance trends, including resident experience and satisfaction trends, and reporting on plans/progress to correct performance deficiencies.
• Support and participate as needed with periodic Board of Director and/or Investor informational and reporting needs.
• Develops, implements, and maintains policy and procedures in support of Fitch Irick’s overall business objectives.
• Develop, implement and manage annual departmental operating budgets and profitability plans at…