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Healthcare Call Center Ops Manager – Hybrid

Remote / Online - Candidates ideally in
Sandy, Salt Lake County, Utah, 84092, USA
Listing for: Vera Whole Health
Full Time, Remote/Work from Home position
Listed on 2026-08-07
Job specializations:
  • Management
    Healthcare Management
Salary/Wage Range or Industry Benchmark: 74000 - 111000 USD Yearly USD 74000.00 111000.00 YEAR
Job Description & How to Apply Below

Vera Whole Health in Sandy, UT, invites experienced leaders to join as Manager, Customer Support. This hybrid role combines in-office supervision (Mon–Wed) with remote work Thu–Fri, overseeing a high‑volume healthcare support center and supervising a team of supervisors and specialists.

You will drive performance against service level targets, coach leaders, optimize workflows, manage real‑time operations, and ensure quality standards across the support organization, with a strong emphasis on

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