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Senior Project Manager, AI & CX Transformations (Remote
Remote / Online - Candidates ideally in
Joliet, Will County, Illinois, 60432, USA
Listed on 2026-08-09
Joliet, Will County, Illinois, 60432, USA
Listing for:
Genesys
Remote/Work from Home
position Listed on 2026-08-09
Job specializations:
-
Management
Change Management, Project & Program Management -
Business
Change Management
Job Description & How to Apply Below
Genesys is hiring a Senior Project Manager in Professional Services to lead complex enterprise CX transformation initiatives. You will own end-to-end delivery of contact center engagements, coordinating across architects, consultants, developers, and customer stakeholders to achieve measurable business outcomes.
In this role, you will manage budgets, timelines, and governance, apply Agile, Waterfall, or hybrid methods, and guide cross‑functional teams through discovery, design, go‑live, and
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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