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Remote CX Project Manager - Customer Experience
Remote / Online - Candidates ideally in
Cedar Falls, Black Hawk County, Iowa, 50613, USA
Listed on 2026-08-10
Cedar Falls, Black Hawk County, Iowa, 50613, USA
Listing for:
WM
Remote/Work from Home
position Listed on 2026-08-10
Job specializations:
-
Management
IT Project Manager
Job Description & How to Apply Below
WM is seeking a Customer Experience Project Manager to oversee specific CX initiatives from requirements through planning and implementation. The role collaborates with business owners and WMHS tech teams to enhance customer resolution and loyalty.
Under the Customer Experience Technology Director, you will design optimal experiences across channels and drive projects to improve outcomes and efficiency, while coordinating with internal and external partners to resolve issues and deliver results.
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