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Remote Customer Care & Sales Supervisor

Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for: Socket.dev
Remote/Work from Home position
Listed on 2026-08-10
Job specializations:
  • Management
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Sparklight, a Cable One brand, seeks a Customer Care and Sales Advisor Supervisor to lead a remote team focused on delivering outstanding customer experiences while driving retention and sales results. The role emphasizes coaching, training, and operational excellence for a high-performing advisory group.

The supervisor will guide daily operations, monitor KPIs, and implement process improvements to ensure service quality and customer satisfaction across remote channels.

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