Dive Center Supervisor

Devision: Sports and Entertainment

Department: GALAXEA

Compnay: Sports and Entertainment Compnay

From Land to Sea - Active Experiences in Nature's Purest Form

Red Sea Sports & Entertainment (RSSE) is a dedicated subsidiary of Red Sea Global (RSG), responsible for designing and delivering outstanding land and marine experiences at The Red Sea destination
. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure offerings, including water sports through Galaxea
, adventure activities via Akun
, and leisure experiences delivered by WAMA
.

RSSE plays a key strategic role in the partnership between Red Sea Global and the Saudi Olympic & Paralympic Committee
, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.

Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with Saudi Vision 2030
, supporting the Kingdom's ambition to become a global leader in regenerative tourism.

The Dive Center Supervisor is a site-based role responsible for supporting the Dive Center Manager in the efficient, safe, and high-quality delivery of all dive operations and underwater tourism activities within the assigned asset.

Acting as the senior instructional authority on-site, this role combines operational oversight, team supervision, and direct guest engagement. The Dive Center Supervisor ensures that all diving activities-including training, guided excursions, and retail operations-are delivered to the highest professional, safety, and service standards.

The role plays a key part in maintaining operational excellence, developing team capability, and ensuring alignment with environmental sustainability objectives within a luxury marine tourism environment.

• Support the Dive Center Manager in the day-to-day operations and overall performance of the dive center.
• Assist in supervising and coordinating the dive team, including instructors, dive masters, and support staff.
• Contribute to the development and standardization of dive center operations across multiple assets.
• Ensure alignment with environmental and sustainability requirements related to marine life and underwater tourism.
• Maintain flexibility to support multi-site operations, including remote work and on-site presence as required.

• Assist in the setup, planning, and operational readiness of dive center facilities and assets.
• Collaborate with cross-functional teams during the delivery phase to ensure operational targets and timelines are achieved.
• Support the development of operational procedures, safety protocols, and training standards.

• Support the Dive Center Manager in maintaining the highest standards of safety and operational excellence.
• Oversee the delivery of all dive center activities, ensuring they are conducted safely, professionally, and in line with training agency standards.
• Lead dive excursions and deliver training programs as required, acting as the senior instructor on-site.
• Ensure all instructors adhere to agency standards and adopt a safety-first approach in all activities.
• Monitor and maintain accurate records of dive operations, training, certifications, and guest activities.
• Support retail and commercial activities, including dive-related sales and guest engagement.
• Maintain the overall presentation, cleanliness, and organization of the dive center.
• Build and maintain effective relationships with guests, team members, and stakeholders.

• Ensure safety is always the highest priority across all dive operations.
• Enforce compliance with all diving standards, emergency procedures, and risk management protocols.
• Promote environmental stewardship and responsible diving practices aligned with conservation objectives.
• Support regular safety reviews, audits, and continuous monitoring of operational risks.

• Ensure adherence to all company policies, SOPs, and training agency standards.
• Maintain accurate and up-to-date operational, training, and compliance records.
• Provide regular feedback and reports to the Dive Center Manager on performance, guest experience, and operational matters.

• Identify opportunities to enhance operational efficiency, safety, and guest experience.
• Contribute to the development of new dive programs, experiences, and service offerings.
• Support team development through coaching, mentoring, and performance feedback.

• Certified Scuba Instructor (e.g., PADI OWSI or equivalent) with active and current teaching status.
• Minimum of 500 logged dives.
• Proven experience certifying at least 50 students across core diving courses.
• Certified in a minimum of five (5) specialty instructor ratings.
• Demonstrated experience working in diverse geographic locations.
• Strong background in dive…