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Remote Customer Service Operations Manager

Remote / Online - Candidates ideally in
Columbus, Muscogee County, Georgia, 31900, USA
Listing for: Us Bank
Remote/Work from Home position
Listed on 2026-08-11
Job specializations:
  • Management
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 67000 - 78000 USD Yearly USD 67000.00 78000.00 YEAR
Job Description & How to Apply Below

U.S. Bank is seeking a manager to lead customer service staff, oversee inquiries, and resolve issues with a focus on quality and efficiency.

The role requires coaching, policy development, and ensuring adherence to internal policies and audits while driving productive service operations across both phone and written communications. The position emphasizes leadership, process optimization, and ensuring service standards while supporting a remote work setup.

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