Boutique Director, Neiman Marcus, Fashion Island

Boutique Director, Neiman Marcus, Fashion Island At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

About the role:

We are looking for a Boutique Director who will be the ultimate leader and brand ambassador of the Boutique. They will have an influential part for building and developing an exceptional team that consistently provides superior client service and ensuring that the boutique exceeds defined performance targets. The Boutique Director should be passionate about creating a client service-oriented environment and coaching and mentoring diverse leaders.

What impact you can create at CHANEL:

Coach and always inspire boutique staff to deliver an elevated client experience for all clients

Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork

Act as leader of leaders, actively developing boutique leadership and empowering the team to manage their direct reports and assigned business responsibilities

Develop and achieve business goals, partnering with boutique team and Home Office to devise creative and strategic solutions to increase sales

Lead the team with agility and resilience, continuously improving based on key performance indicators and lessons learned

Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events

You are energized by:

The history and heritage of The House of CHANEL People leadership and development

Fostering a meaningful client experience centered around inclusion and connection

Building collaborative partnerships and relationships

Being comfortable in the middle of complexity and ambiguity

Multi-tasking within projects in a dynamic, fast paced environment

Creativity and innovation by testing, learning, and taking new risk

What you will bring to the team:

Ability to thrive in a team environment and work collaboratively

Understanding of, and passion for client experience

Excellent communication skills

Foreign language skills are preferred but not required

Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives

Curiosity and desire to learn and grow professionally within the world of CHANEL Position Logistics:

Minimum 7 years of related experience

Bachelor’s degree (preferred)
Ability to lift 15 lbs.

A flexible schedule with the ability to work late nights, weekends, and some holidays

Boutique Management:
Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results

Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.

Compensation:

The anticipated base salary range for this position is $138,700 through $170,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.

Benefits and Perks:

Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and  Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401K and other incentives

Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit &…