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Remote Principal CSM: Executive Partnerships & ROI
Remote / Online - Candidates ideally in
Sacramento, Sacramento County, California, 95828, USA
Listed on 2026-08-11
Sacramento, Sacramento County, California, 95828, USA
Listing for:
Gainsight
Full Time, Remote/Work from Home
position Listed on 2026-08-11
Job specializations:
-
Management
Client Relationship Management
Job Description & How to Apply Below
Gainsight is seeking a remote, full-time Principal Customer Success Manager based in the United States to lead executive client partnerships within the Strategic Accounts segment. You will drive retention, expansion, and advocacy by partnering with Sales, Product, Marketing, and Services, while quantifying ROI across the customer lifecycle.
You’ll bring a track record of managing multi-million-dollar ARR, mentoring teams, and delivering data-driven recommendations to C-level stakeholders.
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