Remote Enterprise Customer Success Leader
Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-08-13
Jacksonville, Duval County, Florida, 32290, USA
Listing for:
1Password
Remote/Work from Home
position Listed on 2026-08-13
Job specializations:
-
Management
Job Description & How to Apply Below
1
Password is seeking an Enterprise Director of Customer Success to lead a team of Enterprise CSMs across experience levels and own the Enterprise segment’s NRR outcomes. You will be accountable for post-sale success, retention, expansion, and executive stakeholder alignment with Enterprise Sales, Rev Ops, Solutions Engineering, and Product.
This role requires 10+ years in SaaS customer success, strong leadership, and expertise in CS processes and health analytics.
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