Remote Service & Support Ops Lead
Remote / Online - Candidates ideally in
Virginia, St. Louis County, Minnesota, 55792, USA
Listed on 2026-08-13
Virginia, St. Louis County, Minnesota, 55792, USA
Listing for:
003 K12 Management Inc.
Full Time, Remote/Work from Home
position Listed on 2026-08-13
Job specializations:
-
Management
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Customer Service/HelpDesk
Job Description & How to Apply Below
003 K12 Management Inc. is seeking an Services and Support Operations Supervisor to lead a team of Customer Support Level 1 agents delivering service and technical assistance through the Support Contact Center.
The role ensures metrics are met, daily activities are prioritized, and performance is accurately reported to Customer Support leadership. The Supervisor collaborates with Training to onboard new agents and supports ongoing coaching and development, reporting directly to the Operations
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