Remote AI-Driven Retirement Services Leader
Remote / Online - Candidates ideally in
Richardson, Dallas County, Texas, 75080, USA
Listed on 2026-08-14
Richardson, Dallas County, Texas, 75080, USA
Listing for:
Genpact US Services, LLC.
Remote/Work from Home
position Listed on 2026-08-14
Job specializations:
-
Management
Operations Management, Healthcare Management, Project & Program Management
Job Description & How to Apply Below
Genpact seeks a Service Delivery Leader for Retirement operations within the BCM vertical. You will manage day-to-day service delivery, lead a team of associates and team leads, and drive continuous improvement to meet SLAs and client expectations.
You will collaborate with Quality, Risk, and Technology, monitor metrics, support audits, and foster a culture of performance and domain capability building across the retirement workflow.
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