Director of Patient Operations
Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-08-14
Boise, Ada County, Idaho, 83701, USA
Listing for:
Therapymatch, Inc. (Headway)
Full Time, Remote/Work from Home
position Listed on 2026-08-14
Job specializations:
-
Management
Corporate Strategy, Operations Management, Business Analyst -
Business
Corporate Strategy, Operations Management, Business Analyst
Job Description & How to Apply Below
As the Director of Patient Operations, this full-time remote position will drive operational excellence, build strategic frameworks for growth, and lead a high-impact team dedicated to enhancing the patient experience in mental healthcare.
Key responsibilities- Architect the operational strategy for the Patient Group, collaborating with cross-functional teams to translate vision into actionable plans
- Facilitate high-stakes tradeoff discussions and guide critical decision-making processes to ensure strategic alignment and growth
- Lead and mentor the Business Operations team, focusing on patient acquisition and overseeing operational strategies for core experiences and partnerships
- 10+ years of experience in Business Operations or Strategy & Operations in growth-focused roles
- 5+ years of experience managing high-performing teams
- Proven ability to define product strategy and performance metrics that drive innovation
- Experience leading cross-functional processes and aligning senior stakeholders in dynamic environments
- Strong skills in synthesizing complex information into clear narratives for strategic decision-making
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