Remote PBM Call Center Leader
Remote / Online - Candidates ideally in
Enterprise, Coffee County, Alabama, 36331, USA
Listed on 2026-08-15
Enterprise, Coffee County, Alabama, 36331, USA
Listing for:
Gainwell Technologies
Remote/Work from Home
position Listed on 2026-08-15
Job specializations:
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Management
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Customer Service/HelpDesk
Job Description & How to Apply Below
Gainwell Technologies is seeking an experienced PBM Call Center Manager to lead day-to-day operations within a Pharmacy Benefit Management (PBM) call center environment. In this role, you will oversee service delivery while driving operational performance, quality, compliance, and an exceptional customer experience.
The ideal candidate brings strong healthcare operations and contact center leadership experience, with knowledge of Medicaid and/or PBM operations.
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