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Remote Director of App Support & Managed Services
Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-15
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for:
ReSource Pro
Remote/Work from Home
position Listed on 2026-08-15
Job specializations:
-
Management
Change Management, AI Business & Operations -
IT/Tech
Change Management, AI Business & Operations
Job Description & How to Apply Below
ReSource Pro is seeking a Director, Application Support & Managed Services to own end-to-end delivery, governance, and continuous improvement for application support, platform operations, and managed services.
This leader ensures services run reliably, predictably, and measurably through strong ITSM processes, operational controls, SLA performance, and stakeholder transparency, while driving automation and modernization to improve resilience, reduce MTTR, and enhance customer outcomes.
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