Human Services Deputy Division Manager

At Larimer County Department of Human Services, we strive to be responsive, provide timely resources in partnership with our community so individuals and families are healthy, supported, and safe. We are seeking a highly motivated, innovative and enthusiastic staff member to join our Operations and Organizational Development Division as a Deputy Division Manager.

The Deputy Division Manager manages operations and personnel through subordinate supervisors of multiple programs and services within their specific area. This position performs and manages program planning, development, and service delivery; develops and coordinates resources as required to deliver programs and services to the community.

This position is a hybrid position and will require at least one day/week in the office. You will be required to have adequate internet access and space for remote work. Larimer County provides an annual remote work stipend to assist with equipment and office supply needs for remote work spaces.

Three professional references with valid contact information are required to be submitted as part of this application.

What you'll be doing:

• Overseeing policy and procedure standards across assigned programs, continuously evaluating operational performance, efficiency, and service quality.
• Interpreting and applying federal, state, and local regulations; ensuring strict program compliance, briefing the Division Manager on regulatory shifts, and serving as an informational liaison for staff and community partners.
• Assisting supervisors in managing high-level escalations, mediating complex complaints, and resolving sensitive disputes involving staff, clients, and vendors.
• Leading the development, execution, and ongoing evaluation of Human Services (HS) staff safety protocols, facility security standards, and emergency preparedness policies and procedures.
• S erving as the lead designated essential staff member in active partnership with the Office of Emergency Management (OEM), directing HS-related emergency response operations, mass care, and community sheltering strategies.
• Directing division-wide safety drills, risk assessment protocols, and emergency training programs to guarantee workforce readiness and maintain business continuity during critical incidents.
• Providing administrative and operational leadership in partnership with the Division Manager, including personnel management, resource allocation, and program oversight.
• Establishing data-driven performance measures, compliance tracking systems, and audit workflows to monitor both program outcomes and safety protocol adherence.
• Representing the Human Services Division on inter-departmental committees, regional safety boards, and community task forces regarding emergency response and human services operations.

To view the full job description, visit: https://(Use the "Apply for this Job" box below)._Manager

• General office practices and procedures.
• Routine software and business applications including, but not limited to, word processing, spreadsheets, presentation software, and databases.
• Communicate clearly and concisely, both verbally and in writing.
• Read and comprehend department and County rules, regulations, policies and standard operating procedures.
• Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community.
• Regular, predictable attendance.
• Principles, practices, and objectives as related to assistance eligibility and support in public assistance programs.
• Scope and application of laws and regulations pertaining to public assistance programs.
• Supervisory principles, procedures, and methods including selection, training, discipline, and evaluation.
• Leadership methods and management skills including planning, budgeting, and monitoring.
• Supervise and mentor professional and support staff in a productive and positive manner.
• Resolve or mediate conflicts between agencies, staff, and/or clients.
• Plan, organize, and coordinate the work of others.
• Assist in the negotiation and management of contracts for service.
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