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Remote iGaming Customer Experience Manager
Remote / Online - Candidates ideally in
Atlantic City, Atlantic County, New Jersey, 08400, USA
Listed on 2026-08-15
Atlantic City, Atlantic County, New Jersey, 08400, USA
Listing for:
Hard Rock Digital
Remote/Work from Home
position Listed on 2026-08-15
Job specializations:
-
Management
Client Relationship Management -
Customer Service/HelpDesk
Client Relationship Management
Job Description & How to Apply Below
Hard Rock Digital is building a high-impact customer experience organization in the United States. The successful candidate will report to the Director of Customer Experience and lead a team from the ground up, hiring and scaling Supervisors and Rep level positions.
You will drive operational excellence, coaching teams to achieve service KPI targets and customer satisfaction. We seek a manager who can motivate, develop talent, and optimize call center performance across calls, chats and emails.
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