Corporate Travel Project Manager

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Corporate Travel Project Manager

This position is open to remote work in the following approved states: WI, AL, AZ, FL, GA, , IL, IN, KS, LA, MI, MN, MO, MT, NE, NC, ND, OR, PA, TN, TX, VA, WV

As one of Wisconsin’s largest travel companies, Fox World Travel has excellent benefits and perks for all Fox associates including but not limited to:

• competitive wages
• flexible time off (vacation, sick, personal)
• FAM Adventure Bucks to help you explore the world
• remote/hybrid work
• full benefit package including medical, dental, vision, long-term disability, company-sponsored life insurance and short-term disability
• tuition reimbursement
• 401(k) contributions
• fully engaged leadership team dedicated to treating associates as part of the Fox Family!

At Fox World Travel, we operate as one Fox with a find a way mentality, embracing our integrity and passion. We take pride in leading with our people-first culture, by providing genuine care and concern for our associates which in turn leads to authentic and superior customer experiences. We've been able to create a culture where our associates can grow, learn, and succeed, and, in turn, exhibit the value we bring to every interaction and partnership.

The Project Manager is responsible for ensuring the successful and seamless implementation of all customer and internal projects by leading and delivering on all project management tasks and milestones. This role will be responsible for delivering customer implementation projects by developing, modifying, and maintaining project plans while interacting and coordinating with internal departments, external stakeholders, and clients. This role will also be responsible for leading our customer hotel sourcing project services, following the existing methodology, and delivering on all project management tasks and milestones.

Finally, this role will also lead internal projects as needed, based on our organizational strategic plan.

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

• Managing and leading the client implementation process and hotel sourcing process for assigned accounts within defined timelines.
• Acting as main point of contact for the client, providing consultancy and expertise throughout the project.
• Developing and maintaining detailed project plans for each project.
• Leading weekly virtual project meetings with the client, producing agendas and follow-up call notes.
• Acting as a liaison with vendors/suppliers as necessary on behalf of the client relative client preferred relationships or programs.
• Ensuring the project remains on track, all tasks completed within deadline.
• Identifying issues that could delay the project; understanding and pre-empt potential risks and mitigating unexpected issues that arise.
• Delivering on all details of the project, coordinating with various department stakeholders as appropriate.
• Supporting multi-national and global implementations in coordination with in-country affiliations and resources; advocating on behalf of Fox clients when working with multi-national partners.
• Conducting in-person and virtual client launch sessions to acclimate travelers, coordinators/arrangers, and administrators to new technology, processes, and online booking tool training.
• Recommending resources and solutions based on client requirements and requests.
• Actively participating in internal meetings to discuss project statuses, problem resolutions, client feedback, and coordination of internal resources.
• Conducting post-project handover meeting with client and Client Solutions Manager.
• Successfully managing multiple/simultaneous projects by ensuring project timelines are met and client/team member issues addressed.
• Updating knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
• Maintaining a favorable and collaborative working relationship with co-workers in all departments to foster an environment of trust and…