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Remote Manager, Customer Support Operations & Escalations
Remote / Online - Candidates ideally in
Cedar Rapids, Linn County, Iowa, 52404, USA
Listed on 2026-08-15
Cedar Rapids, Linn County, Iowa, 52404, USA
Listing for:
Vontas
Remote/Work from Home
position Listed on 2026-08-15
Job specializations:
-
Management
Client Relationship Management
Job Description & How to Apply Below
Vontas seeks a Manager of Customer Support Operations to lead the Customer Care team in Cedar Rapids, IA, or remotely across the United States. You will own Zendesk, build reporting, and drive measurable, customer-focused outcomes.
As a strategic leader, you will design training plans, manage capacity, and align care initiatives with company objectives while fostering a collaborative, high-performing culture.
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