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Remote Delinquency Operations Lead (KPI-Driven

Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listing for: WHIZZ
Remote/Work from Home position
Listed on 2026-08-17
Job specializations:
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 33000 - 56000 USD Yearly USD 33000.00 56000.00 YEAR
Job Description & How to Apply Below
Position: Remote Delinquency Operations Lead (KPI-Driven)

WHIZZ is seeking a Team Lead to manage delinquent customer operations and improve debt recovery performance. This role is not customer-facing and focuses on leading the team, workflows, systems and KPIs behind the collections process.

You will oversee the delinquency team, optimize workflows in CRM/ERP, review overdue accounts, and drive improvements with cross-functional teams. Requires 3+ years in related fields and 2+ years of leadership;
English fluency is essential, Russian is a plus, and

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