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Remote Implementations Manager - Lead & Activate
Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-08-17
Columbus, Franklin County, Ohio, 43224, USA
Listing for:
Socket.dev
Remote/Work from Home
position Listed on 2026-08-17
Job specializations:
-
Management
IT Project Manager
Job Description & How to Apply Below
Second Nature is seeking a Manager, Implementations to lead a team of Implementation Managers, guiding clients from discovery through activation with a focus on scalable onboarding and customer success. The role requires coaching, escalation management, and cross-functional coordination.
You will drive activation rates and CSAT by refining workflows, leveraging CRMs and dashboards, and ensuring effective training on product value to enable adoption and retention.
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