Head of Payroll, North America

Job Family: Hire-to-Retire Services

Req : 514797

Head of Payroll, North America

About Siemens

At Siemens, we transform the everyday through technology that improves how people live, work, and move. Global Business Services delivers world class business operations that enable Siemens businesses to focus on innovation, growth, and customer success.

As part of Siemens ONE Tech strategy, we are harmonizing processes, data, and digital platforms across the enterprise to strengthen quality, efficiency, and employee experience. This role offers a unique opportunity to shape the future of payroll delivery across North America and drive meaningful transformation at scale.

#transformtheeveryday

In this role you will work remotely from a home office.

Siemens is seeking an experienced and transformational leader to serve as Head of North America Payroll. The primary focus of this role is to set the strategic direction for North America payroll, lead and develop people, foster a culture of accountability and continuous improvement, and drive strong performance across the organization.

Leading a hybrid delivery model that includes an outsourced payroll provider and offshore and nearshore delivery teams, this leader will build team capability, strengthen engagement, and create the conditions for a high performing workforce focused on quality, efficiency, service excellence, and employee experience.

• Conduct a comprehensive assessment of organizational structure, processes, service delivery, technology, controls, and employee engagement.
• Develop and execute a multiyear transformation roadmap aligned to Global Business Services and ONE Tech objectives.
• Partner with regional and global stakeholders to align payroll strategy with broader Hire to Retire and People and Organization priorities.
• Drive simplification, standardization, automation, and productivity improvements to achieve annual operational efficiency targets.
• Provide strategic direction, remove barriers, strengthen governance, and develop team capability to drive continuous improvement and operational excellence for a large, complex employee population.
• Build compelling business cases supported by cost, risk, and return on investment analyses to secure funding for strategic initiatives.

• Lead, coach, and develop a diverse team of payroll managers, analysts, and specialists, while clarifying ownership between strategic leadership, vendor management, and operational delivery responsibilities.
• Foster a culture of accountability, ownership, collaboration, inclusion, customer centricity, and continuous improvement.
• Recognize and reward strong performance while proactively addressing performance concerns.
• Build organizational capability through succession planning, leadership development, skills enhancement, and development plans.
• Lead change management efforts that support the adoption of new processes, technologies, and service models.
• Promote employee engagement, trust, and team effectiveness across the payroll organization and global delivery locations.

• Serve as the primary leadership contact for payroll vendors, service partners, internal stakeholders, and business leaders across North America.
• Establish a vendor governance framework for third party payroll providers and delivery partners, including roles, decision rights, escalation paths, service expectations, and accountability routines.
• Negotiate and manage service agreements, performance metrics, and governance frameworks.
• Drive accountability through structured operational reviews, quarterly business reviews, and annual strategic planning sessions.
• Implement data driven performance management using key operational and customer experience metrics.
• Communicate payroll performance, risks, and strategic initiatives to executive stakeholders, while advising the business on ways to reduce cost, simplify complexity, and increase value.
• Translate stakeholder feedback and payroll service insights into prioritized improvements that strengthen employee experience, compliance, efficiency, and…