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Remote Learning and Development Manager – Healthcare CX
Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-18
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for:
WellSense Health Plan
Remote/Work from Home
position Listed on 2026-08-18
Job specializations:
-
Management
Healthcare Management
Job Description & How to Apply Below
Well Sense Health Plan is seeking a Manager of Learning and Development to lead strategy, design, and evaluation of scalable learning programs for our healthcare call center teams. This role focuses on onboarding, upskilling, and ongoing education to ensure staff meet performance standards and regulatory requirements.
The ideal candidate will bring extensive healthcare and contact center experience, guiding instructional designers, trainers, and writers to improve service quality and operational
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