VP of Operations (Commercial P&C Insurance

Position: VP of Operations (Commercial P&C Insurance)
Role Details

Job Title:

VP of Operations (Commercial P&C Insurance)

Location:

Troy, Michigan
- Hybrid (3 days in-office, 2 days work-from-home)

Employment Type:

Full-Time

Requisition Begin Date: 08/12/2026

Requisition End Date 10/12/2026 (Posting may close earlier if filled or business needs change.)Help us insure it Tokio Marine HCC
- Public Risk Group, a member of the Tokio Marine group of companies, is a market leader in providing specialized insurance products for municipal entities. We cover counties, cities, townships, villages, police departments, prisons, fire departments and more. We serve the growing insurance and risk management needs of medium and large governmental entities and provide property and casualty insurance coverages in multiple states.

Role Overview Vice President of Operations (Commercial P&C Insurance)
Tokio Marine HCC – Public Risk Group, a member of the Tokio Marine family of companies, is a market leader in providing specialized insurance solutions for public entities. We serve a wide range of clients including cities, townships, police and fire departments, and correctional facilities, delivering innovative coverage and risk management tools across multiple states.

We are seeking an accomplished Vice President of Operations with current, substantial experience in the commercial property and casualty insurance industry . Reporting to the Public Risk Group President, the VP of Operations will serve as a key member of the business unit’s executive leadership team. This leader will translate strategy into execution; strengthen operational discipline, financial performance, and governance; and lead cross-functional teams in support of profitable, scalable growth.

This is not a general corporate operations role. The successful candidate will bring a deep understanding of the commercial insurance operating environment, including insurance product delivery, regulatory and compliance expectations, actuarial partnership, risk management, financial planning, and business-unit performance management.

The VP of Operations will oversee the Actuarial, Compliance, and Marketing & Communications functions and will work closely with underwriting, claims, finance, legal, technology, and corporate partners.

Key Responsibilities Partner with the Public Risk Group President to establish and execute business-unit strategy, annual operating plans, growth priorities, financial plans, and enterprise initiatives.

Lead operational performance across the business unit, ensuring that people, processes, controls, and resources support profitable growth, service excellence, and regulatory compliance.

Provide executive leadership and direct oversight for Actuarial, Compliance, and Marketing & Communications, including goal setting, performance management, succession planning, and talent development.

Translate actuarial, underwriting, claims, financial, and operational data into clear business insights and recommendations for senior leadership.

Partner with actuarial leadership on pricing, reserving, profitability, portfolio performance, exposure trends, and strategic growth decisions.

Partner with Compliance, Legal, and other business leaders to develop, implement, and monitor policies, procedures, controls, and governance practices appropriate for a multi-state commercial insurance business.

Drive continuous improvement initiatives that enhance operational efficiency, scalability, cost discipline, controls, and customer or broker experience.

Lead annual and long-range business planning, resource planning, budgeting, expense management, and operational forecasting.

Develop and present executive-level reports, dashboards, and business reviews addressing operational performance, financial results, compliance matters, key risks, and strategic initiatives.

Lead the preparation and delivery of leadership meetings, town halls, quarterly business reviews, and executive communications.

Advise the President and leadership team on organizational structure, operating-model effectiveness, workforce needs, and succession priorities.

Build strong partnerships across underwriting, claims, finance, legal, technology, risk…