Call Center Supervisor - Remote-Eligible
Remote / Online - Candidates ideally in
Maumee, Lucas County, Ohio, 43537, USA
Listed on 2026-08-20
Maumee, Lucas County, Ohio, 43537, USA
Listing for:
AllianceOne Incorporated
Remote/Work from Home
position Listed on 2026-08-20
Job specializations:
-
Management
Client Relationship Management -
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management
Job Description & How to Apply Below
Alliance One Incorporated in Maumee, OH, part of Teleperformance, is seeking a Customer Service Supervisor (Call Center) to lead a team and drive performance metrics. This role oversees coaching, monitoring, and optimizing agent performance to meet client satisfaction and service level goals.
The supervisor may manage work-at-home agents if assigned, and will coordinate with on-site staff to ensure quality and efficiency within the shift. Strong leadership and MS Office skills are essential.
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