Policy Section Manager (SPSA Opt 1

Policy Section Manager (SPSA Opt
1)

The Department of Healthcare and Family Services, Division of Child Support Services is seeking a highly qualified and motivated individual to lead our Policy Section in the role of Section Manager. This position requires the ability to monitor and enforce compliance with federal and state laws, rules, and regulations; plans, directs and evaluates the Policy management operations of the DCSS. The ideal candidate will possess excellent communication skills and possess professional supervisory experience, organizational skills, and the ability to work collaboratively with external operating units and agencies.

Essential Functions

• Serves as Manager in overseeing the Policy Section of the Division of Child Support Services (CSS) Bureau of Policy and Program Support.
• Directs, reviews, and evaluates the development, implementation and coordination of program regulations.
• Serves as a full-line supervisor.
• Reviews, evaluates and assists in the development, coordination and analysis of training done by the Division's Resource Center for CSS staff and others.
• Serves as policy coordinator and liaison with external operating units and agencies in the development and analysis of operating procedures between other units within the Division, the IV-D program and the statewide child support system.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college.
• Requires prior experience equivalent to four (4) years of progressively responsible administrative experience in a public or business organization.

Preferred Qualifications

• Three (3) years of experience developing, monitoring, and evaluating child support operating policies and procedures.
• Three (3) years of professional experience reviewing and analyzing federal and state child support regulations.
• Three (3) years of professional experience directing and evaluating the planning and implementation of enhancements and revisions to program policy and procedures.
• Three (3) years of experience ensuring organizational compliance with federal and state laws, rules, and regulations regarding child support.
• Three (3) years of experience reviewing, evaluating, and assisting in the development, coordination and analysis of training created for division staff.
• Three (3) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, conducting performance evaluations, training staff and approving time off.
• Three (3) years of professional experience utilizing statistical analysis to evaluate organizational performance.

Conditions of Employment

• This position requires the ability to pass a national background check prior to employment due to accessing confidential tax information.
• Requires the ability to maintain and utilize state issued equipment such as a laptop.
• Requires ability to travel in the performance of duties, with overnight stays as appropriate.
• This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant /employee to file a Statement of Economic Interest.

About the Agency

At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services.

The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained. HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents.

Benefits Statement

Employees receive a robust benefit package including:
Monday-Friday work schedule Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.) Health, Life, Vision, and Dental Insurance Pension Plan Paid Parental Leave Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare) Employees earn (12) paid Sick Days annually. New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.

Employees earn (3) paid Personal Days annually. (13-14) paid holidays annually (based on start date)

Work Hours:

Monday - Friday 8:30 a.m. to 5:00 p.m. Headquarter

Location:

607 E Adams St, Springfield, Illinois, 62701 Work County:
Sangamon