Retail Manager

Requisition  Working Title Retail Manager Position Grade 11 Position Summary

The University of New Mexico (UNM) Gallup Branch Bookstore is seeking an experienced and customer-focused Retail Manager to oversee the day-to‑day operations of our bookstore. This manager is responsible for ensuring efficient store operations while delivering an exceptional customer experience. The Retail Manager provides administrative and operational oversight of all bookstore functions, including inventory management, purchasing, sales, returns, vendor relationships, cash handling, financial reporting, and staff supervision.

• Manages the operation of the bookstore, including purchasing of supplies and books, special orders, receiving and shipping, and return of overstocked or defective merchandise.
• Supervises personnel which typically includes recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution.
• Prepares purchase requisitions, and related paperwork including annual budgets and accounts payable; monitors expenditures and revenue; makes periodic scheduled and ad hoc reports of store activity.
• Develops and controls department budgets; researches and compiles administrative reports for personnel, payroll, and trade organization surveys for cost estimation and budget review.
• Oversees and coordinates department marketing activities, to include advertising and sales promotion, public relations, visual merchandising, and/or special marketing events, as appropriate.
• Oversees maintenance of stock, displays, signs, and inventory; manages year-end inventory utilizing computer to check for theft and shrinkage.
• May oversee or manage the operation of auxiliary services such as vending machines or student service areas.
• Represents the organization at various community and/or business meetings, committees, and task forces; promotes existing and new programs and/or policies.
• Develops and implements systems and processes to establish and maintain records for the operating unit.
• Develops or assists with the development and implementation of policies and procedures consistent with those of the organization to ensure efficient and safe operation of the unit.
• Performs miscellaneous job‑related duties as assigned.

• Bachelor's degree in Business or a related field.
• Experience with textbook purchasing and direct textbook buyback.
• Retail management experience, including purchasing, inventory control, shipping/receiving, and merchandise returns.
• Experience managing inventory, stock displays, shrinkage, and computerized year‑end inventory.
• Demonstrated proficiency in retail merchandising, stock control, and marketing activities.
• Supervisory experience, including hiring, training, coaching, performance management, and employee relations.
• Experience with UNM policies and procedures.
• Proficiency with PrismRBS or other Bookstore Management System and Banner software.

Additional Requirements Campus Gallup Department Gallup Branch

Employment Type

Staff Staff Type Regular - Full-Time Term End Date Status Exempt Pay Monthly: $3,841.07 to $5,148.00 Benefits Eligible This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.

ERB Statement As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid. Background Check Required Yes For Best Consideration Date 8/27/2026 Eligible for Hiring Incentive Eligible for Remote Work No Eligible for Remote Work Statement

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre‑employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit (Use the "Apply for this Job" box below).

Refer to  for a definition of Regular Staff.