Commercial Loan Closing Manager

Oversee and manage the Commercial Loan Dept for the Commercial Bank. Managerial responsibilities for a team of 10+ Closing Representatives (plus ancillary staff) and two Supervisors – including overseeing staffing, scheduling, training, performance evaluations, etc. Performs initial review of title commitments ensuring that all document exceptions are cleared prior to closing. Assign loan closings and post-closing activities to staff. Monitors workflow to ensure all work is completed accurately and within established time frames.

Reviews processes and procedures and recommend changes and improvements. Senior level SME for Lenders, Closers and Operations to rely on.

• Oversee and manage the commercial closing pipeline and ensure closing documents are accurate and all exceptions have been cleared. Ensure transactions are efficiently distributed and processed in a timely manner. Provides support and guidance to the commercial closing staff. Resolves any unusual or complex problems.

• Oversee all post-closing related activities such as receipt of all required recorded documentation, title policies and completion of collateral files. Exercises the usual authority of a supervisor, including staffing, scheduling, training, discipline, performance appraisals, and salary recommendations.

• Monitor workflow to ensure all work is completed accurately and within established time frames.
• Resolves any unusual or complex problems.

• This includes:
  • Loans to One Borrower
  • Attorney Closed Loan Report
  • Laser Pro Reports
  • Documentation Exception Report

• Maintains current knowledge of agency guidelines, state and federal laws governing commercial closings for New Jersey, New York, and Pennsylvania.
• Ensures that the Bank’s closing policies and procedures are in compliance with all governmental regulations and reporting requirements.
• Communicates regulatory and procedural changes to staff.

• Recommend changes and more efficient methods of departmental procedures to Senior Management with systems specialists and the IS Department to implement changes to the origination system for the Closing/Post Closing functions.

• Performs other job-related duties as may be assigned or required.

Weighting of job duties is approximate and may change based on department needs.

• Minimum 5 years of management experience.
• Minimum 5 years of Commercial Lending experience.

• Experience managing a team of ten or more staff.
• Knowledge/experience working with Salesforce & nCino.

• Working knowledge of Commercial Loan documentation (i.e. Commitment Letter, Loan Note, Certificate of Formation, Title Documents, Beneficial Ownership, Insurance Policies, etc.).
• Working knowledge and understanding of insurance requirements (liability, hazard, flood) for commercial loans.
• Skilled in reviewing and interpreting Uniform Commercial Code (UCC) Finance Statements, Federal and State tax lien search results, Bankruptcy and Judgement search results.
• Ability to communicate and interact with employees at all organizational levels.
• Results oriented with a proven track record to motivate self and others to accomplish objectives.
• Excellent organizational, follow-up, and time management skills.
• Strong numerical aptitude and attention to detail.
• Excellent written and verbal communication skills.

• Medical, Dental, Vision and Rx which are contributory.
• Employee Stock Option Program (ESOP).
• Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD & AD&D).
• Paid Time Off (PTO) which includes Personal and Vacation Time.
• Paid Sick Time.
• Bank Holidays.
• Employees may participate in the 401k program.

• This role is eligible for a hybrid schedule: 3 days in the office and 2 days work from home, based on business needs. This arrangement may change without notice.

Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.