Facilities Operations Manager

Job Overview

The Facilities Services Manager will partner with department and company leadership to oversee facilities infrastructure and equipment supporting multi‑site operations, including headquarters facilities and office areas across multiple locations. This role works closely with leadership and colleagues to ensure the highest levels of client satisfaction.

Manages the design, planning, construction and maintenance of equipment, buildings, office systems and other facilities. Plans, budgets, and schedules facility modifications, including estimates on equipment, labor, materials and other related costs. Designs and develops standard operating procedures (SOPs) relevant to the managed portfolio. Oversees the coordination of building space allocation and layout, communication services and facilities expansion, and may be responsible for establishing and overseeing health and safety standards.

Selects, develops, and evaluates vendor partners to ensure the efficient operation of the function.

Key responsibilities include ensuring quality oversight and direction of operational activities such as building and equipment maintenance, workplace planning, space planning, and utilization. Demonstrates the ability to analyze and resolve complex, ambiguous problems with a focus on timely solutions and collaborates successfully with stakeholders and centralized real estate and facilities management. The Facilities Services Manager will lead the following programs:

• Building and mechanical services management
• Business continuity planning
• Capital planning and project management
• Vendor management, budgeting, and financial management
• Workplace services
• Space planning and utilization

• Collaboration with adjacent functional groups such as Real Estate, Security, and IT
• Participation in design reviews for facilities infrastructure and construction projects, ensuring operational support and accessibility post‑completion
• Identification and documentation of opportunities to reduce operating costs, enhance system integrity, and improve resiliency and customer satisfaction
• Management of quarterly and annual budgeting processes, including forecasting and accruals
• Oversight of soft services including janitorial, copy center, mailroom, landscaping, and related services

Bachelor's degree in Facilities Management or equivalent with 4–6 years of supervisory experience. Minimum of 10 years in facilities maintenance and operations in a geographically diverse, multi‑site setting. Proven ability to successfully navigate ambiguity, competency in working with facilities or property management software applications, ability to work flexible schedules as demand dictates, understanding of commercial construction practices and sub‑contractor management, and ability to work onsite in Scottsdale, Arizona.

• Familiarity with Building Management Systems (BMS), PLC‑based controls, and Computerized Maintenance Management Systems (CMMS)
• Strong organizational and communication skills, with the ability to effectively engage internal customers and stakeholders
• Proficiency in Microsoft Office

This position offers the opportunity to join a collegial, entrepreneurial firm committed to the personal and professional growth of its team members and to maintaining a positive, encouraging work environment where people enjoy working together. The company offers a comprehensive benefits and perks package, including:

• 401(k) plan with an employer match
• Health, dental, vision and life insurance
• Paid Time Off (PTO)
• 11 firm holidays
• Hybrid office/work from home arrangement
• Annual year‑end bonus eligible

Pretium Enterprise Services is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, genetic information, marital status, sexual orientation, national origin, disability, age, veteran status, or any other characteristic protected by federal, state, or local law.