Manager of Administration - New York

The Manager of Administration serves as a strategic, hands‑on leader who plays a critical role in the success of the New York office. Working closely with office and firm leadership, you will oversee daily operations, drive operational excellence, and support a culture of collaboration, professionalism, and exceptional client service. This role offers the opportunity to influence office performance, lead key initiatives, and help create an outstanding experience for attorneys and business professionals.

• In collaboration with the Office Managing Member ("OMM"), the Manager will maintain a professional and positive work environment by facilitating effective communication and information-sharing amongst all employees.
• Serve as a trusted advisor to the OMM and others on employee engagement and culture.
• Support strategic plans by accomplishing established short and long-term goals.
• Administer firm policies and procedures.
• Ensure operations functions are delivering high quality and efficient service to the firm’s attorneys and business professionals. Review, refine and modify office procedures as needed.
• Manage the day-to-day operations of the office; troubleshoot and prioritize the use of business professionals and facilities. Manage workflow, assignments, work schedules and staffing. Escalate issues, when necessary, to CAO.
• Manage, develop, lead, and provide guidance to the assistants, ensuring they are working efficiently and effectively to deliver best in class service.
• Regularly monitor performance and optimize service by assessing skills and understanding needs of attorneys.
• Work with the Business Professionals Talent Acquisition Team to recruit assistants; participate in the interviewing process for all other business professionals who will sit in New York and provide input on hiring decisions.
• Work closely with Legal Recruiting, Attorney Development and Business Development to manage the on-boarding process for lateral member new hires to ensure successful integration.
• Work with Business Professionals Talent Acquisition Team and Attorney Development to manage administrative processes (e.g. benefits enrollment, time entries, IT coordination etc.) related to employee onboarding and departures.
• In collaboration with HR Business Partner ("HRBP"), provide feedback and coaching for professional development and individual performance improvement to assistants and business professionals. Work with HRBP to handle discipline and termination of business professionals in accordance with firm policies and procedures.
• Evaluate performance of the assistants, synthesize additional feedback, and conduct annual performance review meetings.
• Manage Ceridian Dayforce process, PTO requests, overtime and daily/evening/event coverage.
• Support billing, collections and other financial management functions.
• Prepare annual operating and capital budgets for office. Monitor and approve related invoices. Review monthly financial reports to ensure accuracy of billing and budget compliance.
• With the CAO, oversee construction and all related project activities. Identify opportunities to accelerate schedule and control costs. Communicate critical information to attorneys and business professionals on an as-needed basis.
• Serve as primary contact with landlord and work closely with appropriate personnel to resolve building-related issues.
• Provide leadership and oversight of office security operations, ensuring appropriate administration of access cards, keys, and visitor access procedures.
• Maintain space, and workforce data to support office cost analysis and utilization Work closely with departmental leaders to determine office assignments and appropriate use of space.
• Oversee relationships with all vendors. Oversee and provide direction to outsourced on-site office services staff. Participate in the process of selecting qualified providers.
• Update office business continuity materials. Act as liaison with building management.
• Assume additional responsibilities as requested.
• This role requires 80% in office presence; remote work is permissible 20% of the time.

• 4+ years of experience in office administration and/or…