Global VP of Customer Support — 24/7 Ops (Remote
Remote / Online - Candidates ideally in
Rochelle Park, Bergen County, New Jersey, 07662, USA
Listed on 2026-08-24
Rochelle Park, Bergen County, New Jersey, 07662, USA
Listing for:
Sapiens International
Remote/Work from Home
position Listed on 2026-08-24
Job specializations:
-
Management
Job Description & How to Apply Below
Location: Rochelle Park
Sapiens International Corporation N.V. is seeking a Vice President, Global Customer Support to lead and scale the worldwide support organization. The role focuses on 24x7 service coverage, executive escalation handling, and aligning support with product and cloud strategies across regions.
The candidate will design global structures, manage budgets, and drive continuous improvement in QA and SLA performance while mentoring regional leaders and ensuring a proactive customer experience.
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