Professional, Facilities Management

Facilities Manager - Financial Services Retail Portfolio

This is a 100% remote position; however, candidates MUST be located in the Nashville TN areas. SQI inspections area required all across TN within the portfolio.

Must be able to travel. There is also a site in AR, MS, GA and NC as well. Most site inspections are done twice a year.

Transform the Future of Retail Banking Operations! Join our dynamic team as a Facility Manager overseeing an impressive portfolio of 80+ retail branches across TN primarily with a couple in NC, GA, MS and AR. You'll serve as the primary operational contact for daily branch management, driving excellence across a diverse retail portfolio in a fast-paced financial services environment.

This exciting remote opportunity offers direct reporting to our Senior Facility Manager and the chance to make a real impact on customer-facing locations. We're seeking a proactive, results-driven professional with a passion for operational excellence and the highest level of customer service for our clients.

Here is some of what you will do:

• Financial Analysis & Reporting:
  Conduct accurate budget analysis, forecasting, and variance reporting with clear interpretation of results
• Budget Management:
  Develop and maintain operating and capital budgets, track savings and cost avoidance initiatives
• Vendor Sourcing & Evaluation:
  Assess service levels, right-size operations with client approval, and develop sourcing plans including MWDBE bidders
• RFP/RFQ Support:
  Collaborate with the Sourcing Manager on procurement processes to meet client objectives
• Workflow & SLA Management:
  Monitor operations to ensure timely completion within established service level agreements and exceed customer satisfaction ratings
• Third-Party & Engineering Coordination:
  Partner with providers and engineering teams for scheduled preventive maintenance and process adherence
• Compliance & Auditing:
  Ensure all facilities meet compliance standards and pass management/operations audits
• Best Practices Implementation:
  Execute facility inspections (virtual/in-person), implement value-added measures, and maintain consistent service delivery
• Team Leadership & Training:
  Exhibit strong leadership, ensure required training completion, and foster a high-performing team culture
• Client Communication & Service:
  Maintain effective communication protocols, respond promptly to inquiries, and actively participate in meetings while promoting innovation and performance excellence

Here is who we are looking for:

Required

· Facilities Management Expertise:
Proven work experience in facilities management with strong people management skills and leadership capabilities

· Leadership & Communication Excellence:
Strong organizational, management, and supervisory skills with exceptional verbal, written, and presentation abilities to effectively matrix manage technical and administrative staff across multiple facility functions

· Technical Proficiency:
Proficient in MS Office, MS SharePoint, and CMMS systems specifically the Corrigo work order system. Preferred detailed experience in Corrigo with detailed work order management. There is an extensive volume of work orders received daily and must be managed appropriately to meet our required SLA requirements. Must have worked in and have knowledge of real estate, telecommunications, furniture, accounting, and building systems preferred.

· Vendor & Operations Management:
Proven ability to oversee vendor performance during standard and off-hours (including weekends) while managing multiple facilities with diverse operational requirements

Preferred

· A bachelor's degree or equivalent work experience in Facilities Management with a management/technical emphasis is required;

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

Remote –Nashville, TN

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace…