Senior Director, Operations

Reports to: President & CEO

Department: Administration

Location: Collingwood General & Marine Hospital Foundation

Position Type: Full-Time with benefits, working from the Foundation office in downtown Collingwood with regular meetings outside of office. Occasional work from home flexibility.

The Senior Director, Operations is a newly created position responsible for leading the operational excellence, financial oversight and governance support to enable the Foundation to achieve its top priorities, beginning with the transformational Tomorrow’s Hospital campaign. The Senior Director will lead projects that will help grow and shape the future of the Foundation as we undertake the largest fundraising campaign in South Georgian Bay’s history.

With outstanding generalist knowledge, the Senior Director oversees financial management, office administration, donor services operations, governance support, and human resources. The role supports three Board committees and holds key relationships with hospital departments including Finance, People Services and Information Technology.

Reporting to the President & CEO and a member of the Foundation’s Senior Leadership Team, the Senior Director currently has one direct report. The projected start date is October/November 2026.

• Provide strategic leadership and oversight of all operational functions of the Foundation to support organizational growth.
• Conduct financial reporting and analysis to inform strategic recommendations for senior leadership,committee sand board.
• Collaborate with other departments to evaluate,implementandmonitornew technology to enhance efficiency, effectiveness, and service excellence.
• Develop, implement, and evaluate operational policies, procedures, and best practices.
• Establish andmaintainappropriate internal controls and risk management processes.
• Lead, mentor, and develop direct and indirect reports.
• Foster a culture of collaboration, accountability, innovation, and gratitude.

• Serve as the senior liaison between the Foundation and Hospital Finance department.
• Leadthedevelopment and monitoring of the Foundation's annual budget.
• Oversee gift processing, tax receipting, reconciliations, deposits, and financial administration procedures.
• Supervise month-endand year-end financial processes and reporting.
• Support annual audit activities and ensuretimelycompletion of audit requirementsandcompliance with CRA regulations, accounting standards, and Foundation policies.
• Oversee administration of all endowed, restricted, and designated funds, ensuring compliance with donor agreements and fund restrictions, coordinating internal and externalreportingand liaising with investment advisors.

• Oversee all office administration functions and day-to-day operations.
• Provide oversight of the Foundation's donor database system, ensuring data integrity, confidentiality, security, and adherence to best practices.
• Ensuretechnologyand resources effectively support staff productivity.
• Support business continuity planning and organizational risk management activities.

• Serve as the senior staff lead supporting board committees, including but not limited to:
• Administration & Finance Committee
• Audit Committee
• Investment Review Committee
• Coordinate follow-up and implementation of committee decisions and action items.
• Support policy development, governance best practices, and committee effectiveness.

• Serve as the Foundation's primary liaison with the Hospital's People Services departmentinsupporting
  
  Foundation humanresourcesfunctions.
• Lead recruitment,onboarding, performance management, compensation administration, and employee relations processes.
• Ensure compliance with workplace legislation, organizational policies, and health and safety requirements.
• Support employee learning, development, and succession planning initiatives.
• Assist the President & CEO with workforce planning and organizational development activities.

• Post-secondary education in Business Administration, Public Administration, Non-profit Management,…