Chief of Office of Long Term Services and Supports
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-26
-
Management
Change Management, Operations Management, Project & Program Management, Corporate Strategy
An Official website of the Commonwealth of Massachusetts
Job Description - Chief of Office of Long Term Services and Supports (260005M3)
Job Description
Chief of Office of Long Term Services and Supports - ( 260005M3 )
Description
Mass Health is seeking a mission-driven, strategic, and collaborative executive leader to serve as the Chief of the Office of Long-Term Services and Supports (OLTSS). This is a unique opportunity to lead one of the Commonwealth's largest and most impactful long-term services and supports delivery systems, overseeing programs and services that enable more than 300,000 older adults and individuals with disabilities to live with independence, dignity, and an improved quality of life.
Reporting directly to the Assistant Secretary for Mass Health, the Chief of OLTSS serves as a member of the Mass Health Executive Leadership Team and provides executive leadership, strategic direction, and operational oversight for a comprehensive $7 billion portfolio of long-term services and supports. The Chief oversees a team of more than 90 employees. This position is responsible for advancing innovative, person-centered, fiscally responsible programs that promote independence, improve health outcomes, and ensure equitable access to high-quality care across for older adults, individuals with disabilities, and individuals with complex needs.
The ideal candidate will be an accomplished leader with significant experience in Medicaid, healthcare administration, long-term services and supports, healthcare financing, health policy, public administration, or human services. Candidates should possess exceptional leadership, communication, relationship-building, and strategic planning skills, along with a demonstrated ability to lead complex organizations, manage transformational change, build high-performing teams, and successfully implement large-scale operational and policy initiatives.
Duties and Responsibilities:(These duties are a general summary and not all inclusive)
Provide executive leadership, strategic direction, and operational oversight for the Office of Long-Term Services and Supports (OLTSS), ensuring alignment with Mass Health's mission, Executive Office priorities, and the Commonwealth's vision for high-quality, person-centered care.
Lead the strategic planning, policy development, administration, and continuous improvement of Mass Health's Long-Term Services and Supports delivery system, establishing long-range organizational priorities that improve access, quality, equity, operational effectiveness, and fiscal sustainability.
Direct and oversee a comprehensive portfolio of community-based, home-based, institutional, and managed care programs while providing executive oversight of budget planning, rate development, payment policy, financial sustainability, and operational performance. Utilize data, analytics, and performance measures to evaluate program effectiveness, improve member outcomes, and ensure responsible stewardship of public resources.
Provide executive oversight of Home and Community-Based Services (HCBS) waivers, Senior Care Options (SCO), One Care, Programs of All-Inclusive Care for the Elderly (PACE), Adult Foster Care, Personal Care Attendant (PCA) services, institutional long-term care programs, and other LTSS initiatives that support members across the continuum of care.
Lead initiatives involving procurement, quality improvement, program integrity, regulatory implementation, healthcare transformation, organizational change, system modernization, and cross-functional collaboration to strengthen long-term services and supports throughout the Commonwealth.
Lead and develop a multidisciplinary organization of more than 90 employees by establishing strategic priorities, promoting accountability, fostering innovation, supporting workforce development, and creating a culture of collaboration and continuous improvement.
Collaborate with executive leadership across Mass Health, EOHHS, finance, legal, clinical operations, policy, and program divisions to support enterprise-wide initiatives and improve organizational performance.
Represent Mass Health in executive-level…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).